May 12, 2003
Expectations

Are you a professional complainer?


Above, what I expected rare tuna should look like. Made by myself

Anyhow this past friday a good friend of mine came by and we went out for dinner and he told this story, about someone who always seemed to complain about things and as a result seemed to get a lot of things for free.

The restauraunt served what they called Asian Charbroiled Ahi - Seared Rare with Stir fried vegetables, steamed white rice and glazed with a soy-ginger sauce. So I ordered it rare (specifically saying raw in the middle), and it came out looking like the photo on the website (shown below), but I still thought it was overcooked.

I told the waitress, and she said she could take it back, but I passed, not wanting to wait for them to make another one. I picked at it, and it wasn't horrible, but I wasn't all that hungry anyhow. Patrick said it tasted canned. I didn't think it was all that bad.

The manager came by offered another, and then offered free desert, then offered to take it off the bill. He took it off the bill. I was unusually pleased. Given that their average guest check is $16 (information from the website) and they make somewhat of an effort to have for the most part freshly made food (not sure how much of it is pre-made, frozen or canned) and that one of my friends is now a prep cook at a restauraunt that really does make things fresh every day, and he comments on pulling the skins of chick peas, and picking apart beans. Part of me suddenly understands why it might be expensive to go out to eat, and why some chain restauraunts will skimp.

Posted by justin at May 12, 2003 10:38 AM
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